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Re:U.S. indicts two men for running a $20M YouTube content I... by tlb on Friday December 03, 2021 @10:34AM (#29431158)
It’s a strong assumption that humans are more rational than machines. Certainly typical customer service reps get bamboozled frequently, such as with SIM-swap scams. Even supposedly highly rational professionals like judges are often wrong. You might find that overall, human failures are worse than code-as-policy failures.
Re:U.S. indicts two men for running a $20M YouTube content I... by routerl on Friday December 03, 2021 @02:06PM (#29433845)
Machines aren't rational at all. That is, they do not respond to reasons.

Machine behaviour is only ever caused (i.e. syntactic), not reasoned.

When a human follows a rule, for example as part of a bureaucracy, then our behaviour is merely caused. But we can also be given reasons to not follow the given rule.

This is precisely why "I was just following orders" is not a valid defence; even soldiers are expected to use their reasoning to disobey illegal orders.

Re:U.S. indicts two men for running a $20M YouTube content I... by gpderetta on Friday December 03, 2021 @10:44AM (#29431254)
Well, the amount of damage an incompetent human can deal is much more limited than an incompetent but very efficient machine.