Re:Lessons from seven years of remote work
by jacquesm on Wednesday December 01, 2021 @02:05AM
(#29401442)
Try that trick in a regulated industry and I guarantee you that you'll be out the door the first time.
What is in the spec is crucial and if the spec is wrong you fix the spec, assuming you have the authority to do so.
Re:Lessons from seven years of remote work
by auggierose on Wednesday December 01, 2021 @02:12AM
(#29401479)
It would be good to have a spec so you know if it is a bug or not. That is independent of your customer thinking it is a bug.
Most of what people think is important to document simply isn't. Particularly, collaborative sessions.
If a customer reports a bug in production, it really doesn't matter what was spec'd because the spec might be wrong. You need to evaluate the case and decide if something actually needs to be fixed.