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Re:Bushido (YC S11): An App Store For The Web That Can Kicks... by patio11 on Tuesday August 30, 2011 @12:20AM (#2940091)
you're talking $100/mo for support

You're also talking $20,000 a month in direct costs if you're paying that engineer and designer market wages, or about $10,000 if you're paying them its-not-exploitation-if-you-have-equity-wages. If next to these numbers you think $100 for software is a lot of money, you are not a desirable client.

Re:Bushido (YC S11): An App Store For The Web That Can Kicks... by callmeed on Tuesday August 30, 2011 @01:07PM (#2942274)
It's a lot of money compared to what they spend on other essential SaaS products. A GitHub account for that same team would only cost $12/mo. Bug tracking (assuming you're not using GitHub's), $29/mo. 2 1GB Linode plans, $80/mo. Email from Google Apps, $0/mo.

I think it's less about "a lot of money" and more about there being plenty of room for a competitor. Especially one with a "$49/mo for unlimited agents" model.