Launch HN: DailyBot (YC S21) – in-chat automation for work

Re:Launch HN: DailyBot (YC S21) – in-chat automation for work by nmstoker on Tuesday November 30, 2021 @03:46PM (#29397262)

Or better yet, detect the behaviour that's triggering the passive aggressive response and handle that better before it causes frustration.

A lot of it comes about because people are lazy: - unwilling to try something obvious/easily discovered - unwilling to think about who might actually be a sensible person to contact - unwilling to spend even a tiny effort to describe their problem clearly with basic useful details

These would be at the harder end of NLP but they are common and I suspect there are signs that could give away this sort of thing.

[ Parent | on HN ]

Re:Launch HN: DailyBot (YC S21) – in-chat automation for work by maomorales on Tuesday November 30, 2021 @04:00PM (#29397390)

This got me thinking on how to train such models. At first, it could be that DailyBot allows any recipient to flag a message they have received, then they provide feedback whether it was aggressive, etc... DailyBot can use that to train the model, and also to provide some neutral feedback to the sender.

The good thing about flagging is that DailyBot won't need to process all the messages, only the ones that a person wants to flag.

[ Parent | on HN ]