Re:Microsoft UI has officially entered the realm of self-parody
by xtracto on Monday August 29, 2011 @04:40PM
(#2938854)
>There are people who just want to learn the correct order of incantations so that they can check their mail and do things with their photos
I have been seeing the same thing with research colleagues.
What a lot of us in IT or related fields do not "get" from normal users is that the way they "see" the icons and pictures in the computer is completely different from what we do. We have a "mental model" of what Word or Excel or Firefox is doing. Some of us have a more accurate and detailed model than others.
But "normal" users only know what they see and what will happen after they do something (either because they have done it before or because we told them, and they trust us). For them, there is no more meaning to "click on the File menu" than if a Scuba diver told you to "check your SPG every 10 minutes".
I have been seeing the same thing with research colleagues.
What a lot of us in IT or related fields do not "get" from normal users is that the way they "see" the icons and pictures in the computer is completely different from what we do. We have a "mental model" of what Word or Excel or Firefox is doing. Some of us have a more accurate and detailed model than others.
But "normal" users only know what they see and what will happen after they do something (either because they have done it before or because we told them, and they trust us). For them, there is no more meaning to "click on the File menu" than if a Scuba diver told you to "check your SPG every 10 minutes".