Re:Microsoft UI has officially entered the realm of self-parody
by mmatants on Monday August 29, 2011 @05:09PM
(#2939003)
This. Files and folders are not an optimal paradigm for this stuff. Partly because even real files/folders are not a "civilian" thing, especially now. Plus, there's typically just one level of folder nesting in the real world.
The actual user story is always: find what I'm looking for. Google got it right with GMail and informal searching - screw manual organization. Power users should be able to set up structures, but typical computer folks don't need that.
Microsoft's solution is more akin to the way animal researchers teach apes to recognize arbitrary symbols. It's a subtle and pernicious form of vendor "lock in", because when you try to move those users away from their comfort zone in Outlook or Windows Explorer, they feel lost.
Personally, I think Microsoft and "people who can't be bothered to learn their tools" deserve each other.