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Re:Zillow lost money because they weren't willing to lose money by kube-system on Saturday November 27, 2021 @01:31PM (#29362242)
As I understand, they were buying sight unseen.

This happens in hot real estate markets. If you don’t want to miss out or start a bidding war, you have to be the most frictionless buyer.

Re:Zillow lost money because they weren't willing to lose money by sgerenser on Saturday November 27, 2021 @08:45PM (#29365434)
In my area, OpenDoor was buying sight unseen. All they required was a 10 minute zoom call where you walk them through the house. Zillow actually sent out someone to do a home inspection (although a bit more cursory than what a typical buyer would pay for). This may have varied by market though.