Re:Don't soften feedback
by austincheney on Tuesday November 23, 2021 @08:10PM
(#29325830)
Brutal honesty does not throw out empathy. Throwing out empathy is a disregard for perspective, which may or may not have anything to do with offense perceived or actual. A careful regard for offense is more sympathy than empathy. Brutal honesty is a disregard for social rituals. These qualities are orthogonal as you can have both empathy and brutal honesty.
I really think this is a poor phrasing as it has negative connotations. Same with “brutal honesty” which is often used as an excuse to throw out empathy.
Treating people well is not at odds with being honest and clear. If anything, it’s kinder to bring up issues early, no matter how painful it might be.
My observation had been many people who become managers lack the necessary social skills to do a good job. They do not have the context to understand what not “sugarcoating” actually means. Instead they take the easy half the advice and implement it badly.