iPhone vs Android app sales: numbers from an indie developer

Re:iPhone vs Android app sales: numbers from an indie developer by psychotik on Friday August 26, 2011 @04:41PM (#2929889)

I develop for Android and iOS too, and Android Market is terrible with declined purchases and "failed to deliver" issues. What's worse is that there is no good way to get information about what's wrong and who's affected. In-app purchases also have terrible bugs on Android - bugs like this http://code.google.com/p/marketbilling/issues/detail?id=14 open for months cause payments to just 'disappear'. The only thing worse than Android Market bugs is Android Market support. There is no way to get Google's attention, and emails to support come back with useless, auto-reply messages. I spend at least 30 minutes a day fiddling with refunds and fixing things up for users who contact us about problems. It is infuriating - I'm embarrassed for Google.

I haven't had a single bad payment experience with iOS.

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Re:iPhone vs Android app sales: numbers from an indie developer by jameyc on Friday August 26, 2011 @10:33PM (#2930648)

So, I'm about to take the plunge into the market, and have been wondering about this exact issue. How do you deal with it when you get failed to deliver problems? I mean, you probably can't just give them the apk, that's its own can of worms... any tips?

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Re:iPhone vs Android app sales: numbers from an indie developer by bignoggins on Saturday August 27, 2011 @02:50AM (#2931005)

the only thing you can do is tell them to try again at a later date. The problem is squarely in Google's hands so there isn't much you can do.

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