Re:The ‘Zelle fraud’ scam: how it works, how to fight back
by makeitdouble on Saturday November 20, 2021 @05:12AM
(#29286836)
I think it will work way better when companies will plain stop calling customers at all.
As it stands now I receive ‘legitimate’ calls from a credit card company to open new options on my account. Or from my phone company to switch my plan. And the interesting part is that as it is ultimately to improve the caller’s monthly numbers, they won’t offer the same conditions online or through mail, I tried. And calling back the same person is a royal PITA. So in some cases, it costs me to not deal with transactions on the phone, inbound, from a person I need to trust to be what they say they are.
As it stands now I receive ‘legitimate’ calls from a credit card company to open new options on my account. Or from my phone company to switch my plan. And the interesting part is that as it is ultimately to improve the caller’s monthly numbers, they won’t offer the same conditions online or through mail, I tried. And calling back the same person is a royal PITA. So in some cases, it costs me to not deal with transactions on the phone, inbound, from a person I need to trust to be what they say they are.