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A comment on The ‘Zelle fraud’ scam: how it works, how to fight back. Parent comment

Re:The ‘Zelle fraud’ scam: how it works, how to fight back by albedoa on Saturday November 20, 2021 @12:13AM (#29285760)
I've been called by Chase and at least one other for fraud alerts. If I recall correctly, the Chase message instructed me to call back using the number on my credit card.

It is not correct that banks will never call you in the US.

[ Parent | on HN ]
Re:The ‘Zelle fraud’ scam: how it works, how to fight back by mcny on Saturday November 20, 2021 @12:35AM (#29285836)
However, a bank should not ask you to verify your identity when they call you. This is the missing piece. If anyone calls me, I should not give them any information they don't already have. If they are the fraud department, they already know everything.
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