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Re:I analyzed SaaS billing dark patterns by ssss11 on Friday November 19, 2021 @04:40AM (#29275424)
From one individual user’s perspective - card upfront trials mean that there’s a good chance either (a) I don’t want the product but will be unable to cancel the account due to dark ux/cx or (b) I’ll forget about the trial period and begin being billed then go through hell to get out of it.

I much much much prefer a no ties trial, even if you restrict functionality, volume or some other thing which makes it not useable for regular workloads. It’s a trial, I only need to get a feel for if I think this will work for me, then buy or move on.

Re:I analyzed SaaS billing dark patterns by tzs on Friday November 19, 2021 @07:31AM (#29276499)
> I’ll forget about the trial period and begin being billed then go through hell to get out of it

OK, this is probably a stupid question...but when signing up for a trial of product/service X, why not put a "decide on X" item on your calendar for sometime near the end of the trial?

Re:I analyzed SaaS billing dark patterns by ssss11 on Friday November 19, 2021 @06:02PM (#29283716)
You’re right - that’s a no brainer everyone should be doing, but we don’t.