Apple announces Self Service Repair

Re:Apple announces Self Service Repair by stoned on Wednesday November 17, 2021 @09:10AM (#29253144)

This is amazing. Not to be overly cynical, but I suspect this must be related to the global labor shortage. They must be happy to let people do their own labor whenever possible now, if the difference is providing bad service vs letting people get good service elsewhere or at home.

Either way, this appears to be great. Looking forward to seeing how this plays out!

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Re:Apple announces Self Service Repair by rwc on Wednesday November 17, 2021 @09:14AM (#29253194)

Much more likely it’s related to increased antitrust and regulatory pressures. Vanishingly few customers likely to take advantage of this, its true value is in the PR.

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Re:Apple announces Self Service Repair by makeitdouble on Wednesday November 17, 2021 @09:21AM (#29253306)

A lot repair shops have been using screen and replacement part sourced randomly for common repairs.

You’ll see one in every shopping mall, and while franchised ones won’t be much affected, smaller shop should benefit from from wider access to parts (no need to get accepted as a repair shop for instance)

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Re:Apple announces Self Service Repair by dividedbyzero on Wednesday November 17, 2021 @10:11AM (#29254062)

Only if those parts are still affordable. People won't use these shops if their fee is 80% of a new phone.

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Re:Apple announces Self Service Repair by wastedhours on Wednesday November 17, 2021 @09:23AM (#29253329)

And getting in front of it means they get to dictate the pricing structure - you can bet your spare parts will be beautifully packaged and sold at a decent markup.

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