I see this sentiment a lot, but it's always worked perfectly for me. The device connection is very impressive, and it even supports MPRIS on Linux.

I find it even easier to use than Netflix (and there's no DRM limitations like Netflix). The only thing I dislike are the changes to the UI due to adding podcasts now, and how many clicks it can take to find a specific older, unpopular album in an artist's discography.

But just the fact that it supports Linux and has all the music I listen to, really makes it a no-brainer in terms of maintaining a subscription.