Re:Grafana OnCall: an easy-to-use on-call management tool
by steveBK123 on Tuesday November 09, 2021 @09:56PM
(#29170545)
No, but you could, for example, allocate the holidays equally amongst the team, or as a special class of days with a different schedule like weekends.. rather than just screwing whoever happens to be on that week?
The fact that the product seems to have no concept of holidays when its essentially a scheduler++ is a problem.
The problem with doing trades which is the default easiest thing to do given the PagerDuty interface is that when you come back from (or just before you go on) vacation you typically end up with extra bonus on-call shift outside the cycle. Delightful!
All these things just sort of pile up into the "maybe its just easier not to take a couple days off" category, which is not really a mistake on your employers part.
Re:Grafana OnCall: an easy-to-use on-call management tool
by akavi on Wednesday November 10, 2021 @03:00AM
(#29172217)
Oh man, as the engineer who was more or less responsible for PD scheduling between 2013 - 2015, it really hurts to hear they still haven't solved this :/
The fact that the product seems to have no concept of holidays when its essentially a scheduler++ is a problem.
The problem with doing trades which is the default easiest thing to do given the PagerDuty interface is that when you come back from (or just before you go on) vacation you typically end up with extra bonus on-call shift outside the cycle. Delightful!
All these things just sort of pile up into the "maybe its just easier not to take a couple days off" category, which is not really a mistake on your employers part.