Ditching the product is probably the goal of the email, if the stats show that paid adoption happens within x days 98% of the time.
What I think those stats miss is that I will test a product with one email and if I decide to buy for a team will use a new account. So it looks like the conversion happened immediately skewing their sales/marketing strategy.
Makes me want to ditch the product on the spot. Yes, I've seen your emails. Yes, I will let you know if I need anything. No, I don't need a zoom call/onboarding video/introductory convo with your marketing team.