Re:Notice of Stolen EVGA GeForce RTX 30-Series Graphics Cards
by OneLeggedCat on Wednesday November 03, 2021 @08:54PM
(#29102509)
Over the years, I've read about some really polar opposite experiences with EVGA's warranties. I wish I could understand what's going on there.
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Re:Notice of Stolen EVGA GeForce RTX 30-Series Graphics Cards
by girvo on Wednesday November 03, 2021 @09:49PM
(#29102810)
Different locations, I'd assume. It's well known that EVGA outside of the US is... not great, when it comes to customer service anyway. Within the US itself though -- no idea!
Re:Notice of Stolen EVGA GeForce RTX 30-Series Graphics Cards
by Baeocystin on Wednesday November 03, 2021 @09:31PM
(#29102711)
Over the two-month period this happened, I don't think I ever spoke to the same rep twice, and several times when I referenced notes that I know for a fact $previous_guy had, $new_guy had nothing. Most (not all, but most) were nice enough on the phone. I have a feeling that turnover is/was a large contributing factor.
edit: This was in the US, FWIW.