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A comment on Ask HN: Why is medical software so hard to use?. Parent comment

Re:Ask HN: Why is medical software so hard to use? by flerovium on Wednesday November 03, 2021 @03:22PM (#29099129)
> EHRs make mistakes, delete things.

Wow. How do they let this happen? Google never deletes an email.

> Productivity is at least 3x lower with the EHRs compared to paper flows.

If paper flows are better, why haven't they reverted to paper.

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Re:Ask HN: Why is medical software so hard to use? by might9900 on Wednesday November 03, 2021 @04:56PM (#29100155)
>Wow. How do they let this happen? Google never deletes an email.

I'll add that the deleting of signed orders in the background I witnessed occurred a few EHR upgrades ago but after we had been using the EHR for 3-4 years. However, in a high-risk setting like a hospital, once you witness that happen, you forever feel like you have to be on-guard with the EHR for the sake of patient safety. Trust but verify, etc.

>If paper flows are better, why haven't they reverted to paper.

Most of us would love a return to paper but this is not allowed in the US by government regulations unless the EHR has gone offline or is failing in real-time.

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