I can't help but think the designers do not care. I'm guessing the UI/UX folks at Mozilla think only a loud minority of users are protesting the incessant redesigns. They probably look towards what Apple and Google do and believe they have to follow trends or be left behind. They also probably want to be seen as bold and innovative - so damn the metaphorical torpedoes, full speed ahead!

Edit: The kind of feedback they're willing to accept is probably only barely impactful. Suggest going back to the old tab bar? Sorry, but you'll learn to love it and we aren't changing it. Suggest a slightly different shade of gray for the edge of the rounded tab bar? They might just take the suggestion. That kind of thing.

The "Submit feedback" menu entry now links to their ideas@mozilla platform, launched several months ago:

https://mozilla.crowdicity.com

They seem to be reading and considering some of the suggestions, though none have been implemented yet.

- Most popular idea (819 votes): Compact Interface Option - https://mozilla.crowdicity.com/post/719764

- Most critical idea (in my opinion): Expand support for extensions for the stable android version - https://mozilla.crowdicity.com/post/723675

No, they only pay attention to feedback from their telemetry. HN users mostly disable telemetry, right?

> No, they only pay attention to feedback from their telemetry

If that's true, it probably explains why they're bleeding users. Why stick with a company that ignores your complaints?

I don't.