> The vast majority of them don't have knowledge of the sort of systems and business dynamics relevant to ...
If experience from private sector is any indication, that's usually question of caring. It's not hard to gain such insight from the inside - but you need to walk around a bit, talk to people outside of your team, and most importantly, pay attention.
As a software person. JPL employs over 5000 people. The vast majority of them don't have knowledge of the sort of systems and business dynamics relevant to the matter of NASA using Starship.