I think the reason for today's troubles is that we've lost the separation between the public and private space. The public space used to be the world where people dress up and politely navigate crowds of strangers, tolerate free speech and handle confrontations, but then retreat to a private space that's free of cognitive dissonants. For exhaustive coverage of this topic see https://www.ribbonfarm.com/series/domestic-cozy/.

Today's generation grew up sheltered, stayed at home more and was much less exposed to random groups of kids like we did back in the day, having to deal with a general population on playgrounds, soccer fields, sports clubs and mandatory military service. At the same time conflicts can reach you at home if you only look at your phone.

Therefore, everything that happens is always private and personal, and can therefore be objectively harmful. I too experience the cringe, but this generation will reshape society to their needs, however arduous the process may be.