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Re:Uber and Lyft don't save money, time, or the planet by vertigolimbo on Thursday October 21, 2021 @10:25AM (#28944900)
Depends on your needs. Good luck getting uber to the airport at 5am. I had no luck reserving a car in advance neither. In this case, licensed minicab met my needs and I don't even bother getting uber to airport anymore. Hailing a taxi is out of question.

Edit: I forgot how many times an uber driver was on the way and then cancelled the order. Or oftentimes they just refuse to go to the centre because of the congestion charge so you get out of the car, request a new car and hope for the best.

Yes, uber provides crappy service. Crappy because it's like a russian roulette - even if you are in the car you don't know if you will be taken to your destination.

Re:Uber and Lyft don't save money, time, or the planet by duped on Thursday October 21, 2021 @10:40AM (#28945129)
Before Uber came to the city I was in at the time, you could not reserve a car. You could call one of the two cab companies and they would tell you that they were going to do it, but it was a coin flip whether that car showed up.
Re:Uber and Lyft don't save money, time, or the planet by ipython on Thursday October 21, 2021 @10:35AM (#28945058)
Anecdote and all, but I felt the same way. Hired a car service to pick me up at 6am. Morning of, at 6am, car hasn’t arrived. Dispatcher blames “mechanical difficulty”. Yeah right. Called the Lyft while on the phone with them. It arrived on time 10 minutes later, thankfully still made my flight.

I don’t live in an urban area but do live about 15 minutes from the airport in suburbia.

Re:Uber and Lyft don't save money, time, or the planet by nradov on Thursday October 21, 2021 @10:30AM (#28944964)
Yes Uber and Lyft are terribly unreliable for early morning trips outside the densest urban areas. The advance reservation features don't actually guarantee any car availability.