Ghost CEO lectures locked out customer about empathy

Re:Ghost CEO lectures locked out customer about empathy by hartator on Saturday October 16, 2021 @06:25PM (#28892129)

From Ghost CEO's email:

> Years ago, when l was younger and knew better, used to be very aggressive to companies on Twitter and lecture them about how they should do business. It was awful, honestly, and I regret how I behaved.

Even ignoring the obvious typo, it is a little condescending indeed.

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Re:Ghost CEO lectures locked out customer about empathy by dilatedmind on Saturday October 16, 2021 @06:50PM (#28892278)

I think he's making fun of his past self, thinking he knew everything when he was younger.

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Re:Ghost CEO lectures locked out customer about empathy by smoldesu on Saturday October 16, 2021 @07:01PM (#28892332)

When I was young and foolish, I also used to defend random CEOs on Hacker News. But now I'm older, and rationalizing their absurd and offensive rhetoric is too time consuming for my desired lifestyle.

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Re:Ghost CEO lectures locked out customer about empathy by dexterdog on Saturday October 16, 2021 @10:54PM (#28893546)

Bit he's actually making fun of his current self because now he has the gig and doesn't want to ruin a good thing.

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Re:Ghost CEO lectures locked out customer about empathy by samspenc on Saturday October 16, 2021 @07:11PM (#28892409)

The rest of the paragraph:

> Later, I started my own business. Ghost. And after 9 years of doing this, my perspective changed a great deal.

The cycle is complete.

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Re:Ghost CEO lectures locked out customer about empathy by ahoyhere on Saturday October 16, 2021 @06:31PM (#28892159)

especially considering I’ve been running a SaaS for 12 years

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