Re:Launch HN: Inflow (YC S21) – Self-help app for people wit...
by sebisaacsinflow on Friday October 15, 2021 @10:46AM
(#28878245)
Appreciate the feedback and we're working on potential solutions to this. We do refund everybody who requests one and send reminder emails and notification within 2 days of the free trial ending.
[ Parent
| on HN ]
Re:Launch HN: Inflow (YC S21) – Self-help app for people wit...
by warent on Friday October 15, 2021 @11:32AM
(#28878854)
This is a non-answer making it sound like this is some complex problem you're grappling with. Do the ethical thing and make it opt-in. Stop relying on distracted forgetful people to be so distracted and forgetful that they give you money.
Re:Launch HN: Inflow (YC S21) – Self-help app for people wit...
by what_is_orcas on Friday October 15, 2021 @12:47PM
(#28879877)
What about folks who don't request a refund but don't use your product (as seems to be the issue that's getting discussed here)?
Re:Launch HN: Inflow (YC S21) – Self-help app for people wit...
by d4mi3n on Friday October 15, 2021 @10:55AM
(#28878347)
Fantastic to hear this--as the OP mentioned, having ADHD makes it hard to follow up on stuff like this.
The original announcement mentioned you folks have a neuro-diverse team, which I applaud and respect. I hope you really take advantage of this to dog-food your own product and on/offboarding processes to catch stuff like this going forward.
Keep at it! I'd love to see you succeed with this product.
Re:Launch HN: Inflow (YC S21) – Self-help app for people wit...
by levi-epstein on Friday October 15, 2021 @11:23AM
(#28878730)
Thank you so much - really appreciate <3