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A comment on Southwest operational meltdown as hundreds of flights canceled or delayed. Parent comment

Re:Southwest operational meltdown as hundreds of flights can... by listenallyall on Monday October 11, 2021 @01:15AM (#28824927)
Thanks, these examples confirm my point. The old, ancient, "outdated" (as the original poster claimed) software worked fine for years/decades. The failures that you cited were introduced during an upgrade, a rewrite/outsourcing, or due to a 3rd party outage.
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Re:Southwest operational meltdown as hundreds of flights can... by snovv_crash on Monday October 11, 2021 @02:18AM (#28825332)
But requirements change, so upgrades are a normal part of business, due to at the bare minimum legal reporting requirements changing, even if there weren't all sorts of new things like internet banking making their old APIs inadequate.

If the software isn't extendable or changeable then it isn't 'working fine', because if you can't offer internet banking or do FATCA reporting you go out of business or get shut down.

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