News for hackers. Stuff that matters.
Re:New “Report a Problem” link on product pages by OldHand2018 on Wednesday October 06, 2021 @04:45PM (#28778200)
> Now App Store product pages on iOS 15, iPadOS 15, and macOS Monterey display a “Report a Problem“ link, so users can more easily report concerns with content they’ve purchased or downloaded.

It appears that reports are going to be attributed to actual accounts, which should enable Apple to identify abusers more easily.

Re:New “Report a Problem” link on product pages by jsjohnst on Wednesday October 06, 2021 @04:56PM (#28778312)
> It appears that reports are going to be attributed to actual accounts, which should enable Apple to identify abusers more easily.

I don't feel X == Y in this case. Account creation is not a high enough bar to block abusers IMHO. Amazon reviews require accounts too, but that obviously doesn't stop the negative review attacks which GP mentioned.

Re:New “Report a Problem” link on product pages by floatingatoll on Wednesday October 06, 2021 @08:35PM (#28780279)
Account creation is a very high bar when it comes to Apple services, because Apple "console bans" hardware devices associated with accounts that evidence fraudulent behavior. I expect they will only seriously consider reports from users who have an active Apple hardware device bound to their Apple account.

I also expect they'll link this system to a human review queue. If you send abusive reports for something that isn't scammy, it will probably not be considered scammy during human review, especially if you're responsive to questions asked by Apple during that review. There will, of course, be a 'first post' false positive someday when a reviewer makes the wrong call, but it's a safe bet that they have not implemented a Google/Facebook/Yelp system where your life and livelihood can be destroyed by an algorithm without human participation.

Re:New “Report a Problem” link on product pages by withinboredom on Wednesday October 06, 2021 @05:20PM (#28778603)
I’m sure like most models, the weight of your submission will largely be determined by multiple factors, such as the age of the account, how much money you’ve spent, whether you’ve spent money on the app being reported, how many devices are connected to the account and for how long, etc. Not all complaints are created equal and it allows them to attribute a “trust factor” across several metrics.
Re:New “Report a Problem” link on product pages by jrockway on Wednesday October 06, 2021 @05:36PM (#28778803)
For a few thousand bucks and the right cause, I'll happily sell my vetted AppleID for this. I don't have anything important in there -- a ton of apps that I never use that I can't remove from my account, and years of history. It is of zero value to me, but apparently because of these checks, could be worth a lot of money to someone else.
Re:New “Report a Problem” link on product pages by lotsofpulp on Wednesday October 06, 2021 @05:11PM (#28778476)
I feel like App Store accounts require a credit card number, and they do an authorization for a few cents to check if it’s real. At least they did years ago when I tried to set up a relative’s iOS device with a fake credit card number.
Re:New “Report a Problem” link on product pages by eigen on Wednesday October 06, 2021 @05:35PM (#28778780)
you can use an Apple App Store account without credit card or other payment info.

https://support.apple.com/en-us/HT204034

Re:New “Report a Problem” link on product pages by lotsofpulp on Wednesday October 06, 2021 @05:44PM (#28778885)
Interesting, I wonder if that changed or if they were not up front about it before.
Re:New “Report a Problem” link on product pages by jackson1442 on Wednesday October 06, 2021 @05:23PM (#28778636)
I would assume that attacks similar to these could be checked against device ownership - for example if a user has been the first registered owner of an apple device, their reports may be deemed more trustworthy. If they see a device being reused to submit similar reports, that could be a signal that reports are fake.
Re:New “Report a Problem” link on product pages by DelightOne on Wednesday October 06, 2021 @05:05PM (#28778405)
Maybe correlate with regular spending.
Re:New “Report a Problem” link on product pages by r00fus on Wednesday October 06, 2021 @05:21PM (#28778613)
Quite easy/cheap to pass that bar - have your 100-1000 sockpuppets spend a few $$ on a subscription (which may or may not be money coming back to you in some fashion), then buy competitor apps and report them as scams.

Possibly negated with some form of (even Apple-internal) web-of-trust measurement of account validity.

Re:New “Report a Problem” link on product pages by DelightOne on Thursday October 07, 2021 @07:28AM (#28784875)
And adding human review completes it. The other measures are just to reduce the amount of spam.
Re:New “Report a Problem” link on product pages by ensignavenger on Wednesday October 06, 2021 @05:38PM (#28778819)
So if are fraudulent ripoff of your app gets uploaded by some one else, in order for you to report it, you have to purchase the fraudulent ripoff app?
Re:New “Report a Problem” link on product pages by floatingatoll on Wednesday October 06, 2021 @08:55PM (#28780426)
If you have an Apple developer account in good standing, at WWDC they introduced a separate reporting page for you to use, that doesn't require to you have purchased the app first. There's also a pre-existing, years-old process for you to report lookalikes and such.
Re:New “Report a Problem” link on product pages by ensignavenger on Thursday October 07, 2021 @04:15PM (#28791518)
Cool, I'm not an Apple dev so I wasn't aware of this... sounds like for some devs though these reports havn't been taken seriously in the past.