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A comment on More details about the October 4 outage. Parent comment

Re:More details about the October 4 outage by silicon2401 on Tuesday October 05, 2021 @03:32PM (#28764457)
> leadership read out emails from customers telling us how we let them down and lost their trust).

That's amazing. I would never have expected my feedback to a company to actually be read, let alone taken seriously. Hopefully more companies do this than I thought.

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Re:More details about the October 4 outage by spaetzleesser on Tuesday October 05, 2021 @03:48PM (#28764676)
From my experience this is more done to make leadership feel better and deflect blame from their leadership.
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Re:More details about the October 4 outage by variant on Tuesday October 05, 2021 @05:14PM (#28765714)
I just read your comment out loud if it helps.
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