I think he's most likely disgruntled about the direct support they offer published instructors. It's true that all you get is a support email until you've made enough enrollments to get what is effectively an account manager. You're right, this is the same as everywhere else essentially.

The thing is though... they have 65,000 instructors. They can only give so much support to everyone, and OP is most likely just upset that they aren't making as much money as they think they deserve.

> Most of these sites are ultra top heavy with the top creators also generating the most revenue.

You won't find this anywhere else, on any system that relies on networks. Pareto being what it is consolidation toward the top is all but a certainty.