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A comment on Ask HN: How should I back up data on devices if I'm not smart?. Parent comment

Re:Ask HN: How should I back up data on devices if I'm not s... by orr721 on Tuesday October 05, 2021 @09:38AM (#28759281)
And then after 4 years of backing up (and paying) you find out that BackBlaze silently changed their password requirements and you can no longer log in. Happened to me, lost 2 TB of backed family photos. Their response: "you remember your password wrong". Fortunately I had backups on secondary external drives as well.
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Re:Ask HN: How should I back up data on devices if I'm not s... by newusertoday on Tuesday October 05, 2021 @01:29PM (#28762600)
you forgot your password or your password was correct but it stopped working because they changed the requirement?
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Re:Ask HN: How should I back up data on devices if I'm not s... by orr721 on Wednesday October 06, 2021 @02:46PM (#28776729)
My password was correct but included accented characters. They changed the acceptable characters silently in their clients sometime later. After my backing machine finally crashed I was not able to log in again. Unfortunately the support guys were not able to do anything about it.
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