Re:Apple execs describe a “unique arrangement” with Netflix ...
by asdfasgasdgasdg on Monday October 04, 2021 @02:20PM
(#28750384)
Netflix is very easy to cancel, though? There's a big honking "cancel membership" button on the top level account settings page. It's actually more prominent than other entries on the page.
Also very easy to change your plan level up or down.
Re:Apple execs describe a “unique arrangement” with Netflix ...
by caylus on Monday October 04, 2021 @03:12PM
(#28750781)
Yeah, I would guess that the important difference is that Apple emails a receipt for all subscriptions every month, making it much less likely that someone forgets about their subscription when they no longer regularly use it.
Re:Apple execs describe a “unique arrangement” with Netflix ...
by r3trohack3r on Monday October 04, 2021 @08:26PM
(#28754113)
Netflix auto-cancels inactive accounts, granted it's after 2 years (>$250 in the American market).
https://about.netflix.com/en/news/helping-members-who-havent...
Re:Apple execs describe a “unique arrangement” with Netflix ...
by a_large_rat00 on Monday October 04, 2021 @03:36PM
(#28751095)
Apple is pretty dark-patterny about the subscriptions too. On Android the refund/uninstall button is right next to the open button in the Play store. You buy an app, don't like it, click a button and return it.
I just bought an iPad app the other day (my first), it didn't meet my needs, but I still can't figure out where to go to refund it. And Apple's subscriptions expire immediately if you cancel during a free trial, whereas the Google ones will still let you finish the term of your trial.
Apple's not really the good guy either. They're just the powerful ones.
Re:Apple execs describe a “unique arrangement” with Netflix ...
by jumhyn on Monday October 04, 2021 @06:29PM
(#28752999)
> And Apple's subscriptions expire immediately if you cancel during a free trial, whereas the Google ones will still let you finish the term of your trial.
Amusingly, this is only the case for Apple's first-party subscriptions. Third-party IAP subscriptions for which you are in the free trial when you cancel will continue to provide "access" until the trial period concludes.
As is the case for virtually every dark pattern subscription (most of them) when not through Apple.
This isn't a problem, it's a benefit -- from customer point of view.
Apple makes a customer-friendly rather than seller friendly subscription UI, the reason I won't subscribe to things any more except through Apple.
It's genuinely surprising to me the proportion of customer hostile rhetoric on this topic.