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Re:Slack is experiencing a service disruption by sieabah on Thursday September 30, 2021 @03:46PM (#28710479)
More proof that SlackOps/ChatOps is a failed methodology. I'm not quite sure what the fascination is with it. It's certainly neat for querying infrastructure but I certainly wouldn't rely on it for critical infra.

Maybe use this as an example that you guys shouldn't do that?

Re:Slack is experiencing a service disruption by JoBrad on Thursday September 30, 2021 @06:06PM (#28711915)
That feels like a leap too far. ChatOps should be a convenience, not the sole method of doing something. However conveniences are important.
Re:Slack is experiencing a service disruption by sieabah on Thursday September 30, 2021 @07:21PM (#28712477)
I've had the luxury of building out an entire platform with ChatOps that built groups of people who had access to do deployments and mutate infrastructure.

It definitely was a neat project using chat flows, but I ultimately said "this is great until slack is down". Slack promptly went down the following week and we just threw our hands up and used the AWS console.