1. The basic equipment they built simply didn't work at all
2. Their workaround trick of getting a finger prick blood draw, dilute it with water and run the test on a Qwest machine produced wrong results.
3. The fundamental approach itself was unviable. You can't get reliable results from a finger prick.
Theranos failed on all fronts except being able to attract investments from non experts.
But, the blood chemistry tests - the second, quantitative goal - are far worse. Those are supposed to produce results with error bars, I'd guess at least +/- 10% accuracy is what you want (I'm not a doctor or nurse). But if you have a finger prick, well, what about evaporation of liquid volume? You can see it happening on a really good scale, 10 ul will evaporate away pretty fast. Also, is a finger prick (capillary) going to be like blood from a vein?
The problem is that precision with tiny volumes is possible, but requires massive preparation and dedicated professionals and certainly doesn't scale easily. Any such system would have to be calibrated daily, tested (with known standards), then samples would be run, then you test it again... Let alone cross contamination and about a hundred other problems. Furthermore - 26 different quantitative tests at once???
So, that's the kind of thing I meant when talking about the easier detection goal (where 26 pos/neg 'is the gene there' tests on a single sample might be plausible) vs. the much harder quantitative goal.
But not to the extent of "One drop of blood from your finger can provide accurate tests on 26 different types of tests" Especially when some of those tests are only accurate with a large sample of blood
Long story, but they needed an entire tube of my blood to count 4 particles in the microscope. A drop of blood would not have enough things in it to count. Real life is discrete, and often we need a big sample just to get enough things to count.
That's why I always though Theranos was a fraud.
In the documentary, they focused a lot on the engineering challenges of the machine they were making. The blood samples would spill, which would gum up the mechanical workings of the machine and make a huge mess and contaminate all the other samples. The documentary claimed that Theranos started doing demos where they would pretend to put the blood samples into the machine, but really take it to a lab bench and run the tests there, and then report the results back.
That implies to me that at least some of their tests were actually possible to do. I left the documentary thinking "someone should simply do this again, solve the mechanical/robotics problem, and not lie about it and this could still be a game changing technology". But then I've seen other sources (like your comment here) claiming that the basic science of what they were trying to do was impossible/fraudulent from the beginning.
Which is true?