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Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by mytailorisrich on Friday September 24, 2021 @04:58AM (#28640069)
Clickbait.

What they actually say: "Under no circumstances should you leave a laptop powered on and in any sleep/hibernate/standby mode when placed in a bag, backpack, or in an overhead bin. The PC will overheat as a result of that action. Any resulting damage will not be covered by the Dell warranty."

Fair enough. A laptop that overheats because it's been left in an enclosed space whilst not off is not damage caused by a fault of the device.

Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by kelnos on Friday September 24, 2021 @05:15AM (#28640184)
I don't think this is clickbait; I think any normal user would think that closing the lid puts the laptop into a state where putting it in a bag is entirely safe to do.

Microsoft seems to have decided to entirely break this expectation such that closing the lid of a laptop puts it into this weird not-really-suspended state, such that putting it in a confined space could cause it to overheat. It's... pretty user-unfriendly and IMO stupid.

Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by 174SIGSEGV on Friday September 24, 2021 @05:22AM (#28640216)
Exactly. I would personally consider damage caused by an unreliable suspend mode (whether an issue of software or hardware) to be an example of manufacturer defect.
Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by matkoniecz on Friday September 24, 2021 @05:27AM (#28640240)
The problem is that Windows defect breaks laptops not under warranty by Microsoft. Getting refund would be tricky, and voiding Dell warranty in such case seems justified.
Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by Macha on Friday September 24, 2021 @06:51AM (#28640741)
You could argue this for pretty much anything? Your mac screen failure is LG's fault, not Apple's. Your Asus GPU's failure is Nvidia's fault, not Asus's. Your internet outage is Cisco's fault, not your ISP's.

Ultimately the company selling to the end user has to stand over the package they're selling.

Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by hexo on Friday September 24, 2021 @06:37AM (#28640651)
The problem is that windows is bundled, so they are definitely responsible for putting defective software on their defective laptop. Putting suspended laptop in a backpack cannot void warranty. This is like from another universe or what.
Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by mytailorisrich on Friday September 24, 2021 @05:28AM (#28640249)
> I think any normal user would think that closing the lid puts the laptop into a state where putting it in a bag is entirely safe to do.

Closing the lid does not necessarily turn the laptop off at all (by design). I think most people have had that experience. In fact the lid may be closed with the laptop fully on.

In any case, they make is explicit and clear exactly to avoid any such assumption.

The title is obviously clickbait because of course you can put your Dell laptop in a bag and of course that does not void the warranty.

Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by albertopv on Friday September 24, 2021 @05:47AM (#28640352)
Most people I know are not techincal and think that closing the lapton shuts it down, or something equivalent and I don't think any of them knows anything about Modern Standby. But I agree title could have been more clear if it included a reference to stand by.
Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by monkey_monkey on Friday September 24, 2021 @05:54AM (#28640396)
No it's not clickbait.

Weird that you're angrier about a headline than a warranty being voided by putting a laptop in a bag.

Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by dotancohen on Friday September 24, 2021 @06:15AM (#28640523)
So, why does the lid close then?

Or in other words, from the perspective of the hardware, what is about to happen once somebody closes the lid?

Re:Do not leave XPS laptop in any sleep/hibernate/standby mo... by npteljes on Friday September 24, 2021 @08:12AM (#28641297)
Absolutely fair, from Dell's POV.

The fault lies with Microsoft, mismanaging the user expectations about shutting down the computer.

The computer should absolutely not wake up from sleep to do things, if the result could be that it overheats. It's like saying people shouldn't pocket their smartphones.