Adequate human interaction (modulo the ongoing pandemic) is indeed important (I think, at least for most people), but a wide swath of people probably have an overabundance of it, and wouldn't benefit from the additional interactions involved with physically going get their own coffee from some human in a coffee-vending establishment.
The positive use for drone delivery is the same for any other delivery service. The pros and cons compared to human delivery, animal delivery, wheeled robot delivery, etc. are debatable.
I'd probably use it for times I've run out of something essential I don't have at home though, if its quick enough. Tobacco after a few beers and not wanting to drive, exotic spices I can't find locally assuming the drone can fly far enough to other places, and also assuming its more environmentally friendly than getting in the car and burning petrol.
Maybe on paper silent drone deliveries are a great idea for people who can't get out of their homes but even then what we're doing is removing yet another chance for them to interact directly with another human being.
So I dunno. What actually is a positive use for drone delivery?