Re:Amazon says it’s permanently banned 600 Chinese brands fo...
by ashtonkem on Sunday September 19, 2021 @10:31AM
(#28584627)
I was going to say: I think there’s a mixture of customer selection and signaling from management going on here. I think Costco (and all stores really), subtly signal how their employees are to be treated, which creates a norm and a social expectation that most people implicitly follow.
I think the fact that Costco employees don’t have to wear a full uniform is part of it. They have a clear identification that they’re an employee, as is necessary, but they also don’t have to wear a uniform that strips them of as much individuality as possible.
Spent a few years in retail, and can tell you: if management treats employees badly, customers will treat employees badly, which in turn causes another cycle of management treating employees badly. It's a cycle that is caused when management and employees aren't focused on the one thing that really matters in a retail exchange: having happy customers.