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Re:Tim Cook Faces Surprising Employee Unrest at Apple by threecheese on Saturday September 18, 2021 @04:31PM (#28579042)
This is similar to being annoyed at the disabled folks who are hired to bag groceries at supermarkets; it’s not a lot to ask for us to deal with suboptimal retail experiences if it gives the disabled earning/buying power, which has a net positive effect on society in general.

You have agency here; you could choose to shop somewhere else, where they would prioritize your retail experience by not hiring the disabled. By the way this would also make you a giant knob :)

Re:Tim Cook Faces Surprising Employee Unrest at Apple by t-3 on Sunday September 19, 2021 @06:28AM (#28583177)
The self-service lanes at many grocery stores have lines even when human cashiers are available. People don't want others handling their groceries, because even fully able employees do a very poor job on average. Online shopping has exploded for similar reasons - convenience and choice for the customer trumps social good.