Tim Cook Faces Surprising Employee Unrest at Apple

Re:Tim Cook Faces Surprising Employee Unrest at Apple by sxp on Friday September 17, 2021 @11:06PM (#28573272)

> He said that he had communicated with customers by typing on an iPad, and that some customers had refused to work with him as a result. When he told his manager, the manager said it was the customers’ right, he said....He was eventually assigned an interpreter. But by that time, he said, upper management viewed him as a complainer and refused to promote him.

Using an iPad/iPhone seems to be the standard Apple policy, but this employee objected.

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Re:Tim Cook Faces Surprising Employee Unrest at Apple by majormajor on Friday September 17, 2021 @11:11PM (#28573300)

Thank you, that's useful context, without having a subscription.

Does it say anything about if his manager had penalized him for some customers not working with him? If management requires him to post the same numbers despite knowing that, I think that's a big problem. Otherwise, I'm not necessarily sold by his story here.

(I'm curious is customers still refused with an interpreter, too. That's also going to slow things down.)

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Re:Tim Cook Faces Surprising Employee Unrest at Apple by Spooky23 on Friday September 17, 2021 @11:46PM (#28573492)

Reasonable accommodation is the standard.

Interpretation varies, but hiring another employee to translate for an employee seems to be beyond that standard to me.

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