Re:Ask YC: Feedback on usabilityfeedback.com
by nonrecursive on Sunday August 24, 2008 @08:37PM
(#285527)
Thanks for your feedback. Having a video highlighting the most important feedback is definitely ideal. In fact, it would be great to have relevant video clips on the summary pages as well.
For $450, how many different reviewers would you want? Right now I can easily get up to 3 people to do a review. Alternatively, how much would you pay for a review by a single person? If you're interested, I'd like to work out something that you'd be happy with.
Some people have expressed surprise at the price because they thought it was inexpensive, which was actually surprising to me. Thanks for giving me a better sense of how I should price the service.
If you want we can continue this conversation over email: [email protected]
Having said that. my quesion was specifically, how many people are going to be reviewing the site for $450?
Different people take a different view of websites/apps, so having a small group of users is a huge benefit, vs. being reviewed by just one person. I wouldn't want to watch 210 minutes of video, but for $450 would expect the video (or whatever else you supply) would be shortened to the most important feedback, and maybe have the full video available if a client wants to watch it.
I would have said that I might have been a potential client, but with only one person reviewing the site, I don't see the value being inline with the cost.