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Re:Unpacking Observability: The Observability Stack by ethbr0 on Friday September 10, 2021 @10:58AM (#28482489)
Granted and underlined with emphasis.

Which is why I've been pursuaded to the qualitative over quantitative side for end metrics. E.g. partner team rating of your team, surveys.

Yes, it can turn into political infighting, but on the whole I've seen it turn out better than trying to hit numbers, with everyone trying to manipulate the definition of a number to their advantage.

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