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A comment on How our SaaS startup got 1000+ signups in just 7 days, without getting Crunched.. Parent comment

Re:How our SaaS startup got 1000+ signups in just 7 days, wi... by massarog on Thursday August 04, 2011 @01:07PM (#2846776)
Olark is a great product, only gripe (which isn't a big one) is that I liked having a photo next to my name in the chat box. I felt a photo went a long way when people could actually see who they were chatting with. I haven't used olark in over 6 months though so you may have added that feature in, I'm not sure.
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Re:How our SaaS startup got 1000+ signups in just 7 days, wi... by nbashaw on Thursday August 04, 2011 @01:42PM (#2846922)
Yes - haha we actually do have that now, but admittedly not as well-integrated into themes as groove has. It's something we'd like to work on more, but there are a couple other items on the roadmap that are much higher priority.

Thanks so much for the feedback :)

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