This is a weak response. "What we're changing" isn't specific. It's a "our shit doesn't stink" kind of reply.

"What we're changing" should be far more specific. Start educating users about Tor on your homepage.

Start blogging about Tor more than once in 2017. Have a score for how many users log in through Tor. Have a score for how many times your privacy policy is loaded.

Stop claiming to be the best simply because you have a Tor site with an old version of your app. That's not good enough.

I'm looking for leadership. Protonmail is clearly an "explainer" more than a leader. I'll keep my eyes peeled for whoever comes along to replace them.