I think they’re talking about the front-end, not the server. FWIW both Confluence and Jira are abysmally slow on my machine (new MBP) on the cloud version.

I use both Jira and Confluence (cloud version) on a 6 year old Dell laptop and have no performance issues.

Maybe I'm closer to their servers. Or you're using Safari.

Nope, I’m using Chrome / Firefox and it’s a common enough problem that Atlassian sluggishness has been a running joke on multiple teams I’ve been on.

Maybe I should measure it and post somewhere, I thought it was a well-known problem but maybe there’s something different about our setups.

I have seen on premise issues , infrastructure can be the problem, or config. Jira cloud can also be a problem,but nothing one can do about it other than sending a ticket. I think they know what they are doing wrong with certain "low value" subscriptions.

Is Safari slow when using Jira?

I use the cloud version also. While Jira doesn't have any issues, editing Confluence pages can be a right pain. It is constantly "losing my connection" and prevents editing until it's happy again. There's no connection issues present, unless they're at Atlassian's end.

Watching the network tab, all I see is a requests to `bayeux-sync1` endpoint that take 5 seconds or longer. There's always one of these requests hung when it enters this unresponsive mode. I suspect this is some part of the syncing system for multiple editors. Which, if true, makes it particularly hilarious to me that the entire point of this system would be to sync multiple edits, yet it won't let me keep editing while it's waiting...