Million dollar question would be if all the “feature requests” that AWS support opens when they don’t know what else to do actually go someplace or if they just get swept aside every few days. I’ve always been under the impression they receive very little or no attention. Even bugs where I have included a reproducible test case that results in an internal error, they just keep trying to close the ticket every few days until you go on vacation or e-mail burps and you miss the notice.