Google Chrome to remove detailed cookie and site data controls

Re:Google Chrome to remove detailed cookie and site data con... by tyingq on Friday September 03, 2021 @05:17PM (#28409526)

Maybe it's changed, but walking a customer through clearing some specific cookies was a common help desk thing. To deal with shitty websites...PayPal had this problem for a long time where you would get an obscure error until you manually cleared a cookie.

This will be harder, especially where you need to clear cookies on different domains like a login page, saml page, account page, etc.

[ Parent | on HN ]

Re:Google Chrome to remove detailed cookie and site data con... by renewiltord on Friday September 03, 2021 @05:30PM (#28409643)

You had to clear one cookie on Paypal and leave the rest? Jesus Christ, what a nightmare! Do you happen to recall what situation that was? Just curious to read in a Daily WTF sense, not challenging you to prove it.

[ Parent | on HN ]

Re:Google Chrome to remove detailed cookie and site data con... by tyingq on Friday September 03, 2021 @06:07PM (#28409957)

You could clear "all cookies for all sites", but that tends to piss customers off, as pre-filled fields for many websites are no longer pre-filled.

If I remember right, clearing it for one site didn't help because clearing "login.paypal.com" cookies didn't clear "some-other-thing.paypal.com" or "www.paypal.com". They seem to use www.paypal.com for everything now.

Google for: "paypal Your browser sent a request that this server could not understand" for one example

Or "paypal your last action could not be completed" for another.

[ Parent | on HN ]

Re:Google Chrome to remove detailed cookie and site data con... by renewiltord on Friday September 03, 2021 @06:16PM (#28410029)

I googled for those and it's funny but sadly not as entertaining as I'd hoped. All the responses involve clearing all cookies for paypal.com at al.

> If I remember right, clearing it for one site didn't help because clearing "login.paypal.com" cookies didn't clear "some-other-thing.paypal.com" or "www.paypal.com". They seem to use www.paypal.com for everything now.

Right, but that's not a problem that this particular change is going to do anything about. Previously, you had to find all the different paypal domains and whack their cookies and now you have to do the same. The functionality you can't do in the Preferences window now (but you can in DevTools) is find a single cookie in a single site and whack that one. That's the one that would be Daily WTFy.

[ Parent | on HN ]

Re:Google Chrome to remove detailed cookie and site data con... by tyingq on Friday September 03, 2021 @06:38PM (#28410215)

Ah, got it. I read the screenshots as the "search" was also going away. I do have that 'single cookie' thing with another service where I have to delete one called TICKET_something, but I'll fumble through it I suppose, or use an extension.

[ Parent | on HN ]

Re:Google Chrome to remove detailed cookie and site data con... by renewiltord on Friday September 03, 2021 @06:58PM (#28410377)

I've mostly used this functionality to get my cookie out for Phantombuster.

[ Parent | on HN ]