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Re:The Feds Want to Know What the McFuck Is Going on with th... by hakfoo on Thursday September 02, 2021 @02:56AM (#28389367)
The brand reputation cost is difficult to measure, though.

If the ice cream machine is always broken, customers may come to expect a low standard of service and quality.

You also have the people who skip McDonald's entirely because one member of their party wants ice cream.

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