Ask HN: What to charge for support SLA for one-person SaaS

Re:Ask HN: What to charge for support SLA for one-person SaaS by orkj on Wednesday September 01, 2021 @09:44AM (#28379694)

Thanks everyone for validation. I just told them that there are 2 options:

1. Change the response times by a lot and find a price for that.

2. Not continue the conversation since the product does not meet their requirements

I am confident this is the right decision

[ Parent | on HN ]

Re:Ask HN: What to charge for support SLA for one-person SaaS by cpach on Wednesday September 01, 2021 @11:05AM (#28380731)

Seems very reasonable IMHO!

[ Parent | on HN ]