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Re:Ask HN: What to charge for support SLA for one-person SaaS by verdverm on Wednesday September 01, 2021 @02:38AM (#28376999)
Charge enough to hire help, get something like pager duty setup, keep up the good work. Set the time at something that doesn't cost you the contract.

Caveats if this is meant to be a lifestyle company

Re:Ask HN: What to charge for support SLA for one-person SaaS by orkj on Wednesday September 01, 2021 @02:56AM (#28377103)
Sounds reasonable, and a good way of looking at it. Thanks!