Re:Chinese authorities say overtime '996' policy is illegal
by Jtsummers on Friday August 27, 2021 @10:41AM
(#28328420)
There are two reasons to use OT (IME):
The occasional and unpredictable issue. Construction crews took out the internet for half the city (happened to us a few weeks ago, maybe not half the city but it was bad). This broke a lot of communication systems (how can you deploy your work even working remotely when the systems you need aren't reachable?) and other things. Once service was restored, this forced a scramble the next week to get things done that had to be delayed and also hit the expected deadlines for that week (or risk a cascade effect of everything being delayed). One week of OT for a few people, everything was back in order. This is rare, unpredictable, and so not an anti pattern. It's a thing that happens.
Regular OT is the anti pattern. If your team is working long hours every day, regularly coming in on the weekend, if deployment always runs long and the team has to stay all weekend (even if this is an annual thing because you didn't get the memo on CI/CD), you have a problem.
It could be understaffing. It could be just lousy work. Working long hours seems to induce a decline in quality on its own. It could be a cultural problem. It could be abuse of the system (especially if OT is paid at a higher rate). It could just be bad processes. But regardless, if it happens regularly it warrants investigating.
The occasional and unpredictable issue. Construction crews took out the internet for half the city (happened to us a few weeks ago, maybe not half the city but it was bad). This broke a lot of communication systems (how can you deploy your work even working remotely when the systems you need aren't reachable?) and other things. Once service was restored, this forced a scramble the next week to get things done that had to be delayed and also hit the expected deadlines for that week (or risk a cascade effect of everything being delayed). One week of OT for a few people, everything was back in order. This is rare, unpredictable, and so not an anti pattern. It's a thing that happens.
Regular OT is the anti pattern. If your team is working long hours every day, regularly coming in on the weekend, if deployment always runs long and the team has to stay all weekend (even if this is an annual thing because you didn't get the memo on CI/CD), you have a problem.
It could be understaffing. It could be just lousy work. Working long hours seems to induce a decline in quality on its own. It could be a cultural problem. It could be abuse of the system (especially if OT is paid at a higher rate). It could just be bad processes. But regardless, if it happens regularly it warrants investigating.