CookUnity fabricated an order with random items and charged my credit card

Re:CookUnity fabricated an order with random items and charg... by sillycross on Friday August 27, 2021 @01:06AM (#28324475)

I did not realize it was a subscription, and I was expecting that even if it was a subscription, I wouldn't be charged since this subscription contains action items (the food item to buy), or at least I will have a chance to cancel. Which, both turns out to be wrong.

At the very least, if they just ship me my last week's selection, I wouldn't complain either.. But they choose to ship me random food.

[ Parent | on HN ]

Re:CookUnity fabricated an order with random items and charg... by MisterBastahrd on Friday August 27, 2021 @02:05AM (#28324769)

The signup form makes it clear it's a subscription.

The TOS makes it clear it's a subscription.

The "how it works" page makes it's clear it's a subscription.

And they tell you beforehand that they rotate meals in and out of the selection and pick for you if you do not select your meals by a certain date.

You're bent out of shape for not paying attention to what you were signing up for. You've brought negative attention to a company because you couldn't be bothered to pay attention to literally every customer facing page on the site.

[ Parent | on HN ]