Re:How Discord Stores Billions of Messages (2017)
by xmprt on Wednesday August 25, 2021 @02:59AM
(#28298736)
Slack sold for approximately $30B and it has a lot of the same limitations (or maybe I'm just missing something extremely simple). I think Discord is doing pretty great job all things considered. By focusing on gamers, they unintuitively created a great product for casual and business users.
It's not bad per se but there's plenty of crap in there.
The shortcuts situation is absolutely dreadful for one, I don't understand how gamers can cope with it:
* there are all of 5 actions you can bind to custom shortcuts
* discord defines dozens of built-in shortcuts you can not rebind or disable, if any of those conflicts with something you need you better hope the OS has a way of overriding it
Large chatrooms as well, the moderation tools seem rather limited, maybe it's better for administrators but as a user all you can do is block someone and you still have to see that they're posting comments. It' incredibly frustrating.
Then the linking and jumping to old message works half the time, maybe, search is absolute dogshit, and I've rarely seen a less reliable @-autocompletion, half the time I have to find old messages of the person I'm trying to ping before discord remembers they exist and lets me actually @ them.
And I don’t think support actually exists. You just post into the black hole that are tte support forum thing.